Frequently Asked Questions
Do I need programming skills?
No! You can build VR-Ready events with ABSOLUTELY NO CODING. But, if you have programming skills, you can enhance your participants’ experience in an almost unlimited number of ways.
Does it work on mobile?
Yes! The VR-Ready workflow produces events that work on mobile phones, tablets, desktop & the leading VR headsets. Author once & deploy anywhere.
Does it work with Oculus Quest?
Yes, the platform works on all leading VR and AR headsets using their operating system browser.
Does it work on IE11?
Yes! We know that many larger organizations rely on IE11/Legacy Edge Browser for their internet access. That’s why we’ve done everything possible to make the platform compatible with Microsoft browsers as well as ALL of the other major browsers for maximum coverage. Legacy browsers may not support video streaming and require dial-in audio.
Do I have to build my own 3D assets?
The system supports open 3D standards like Unity FBX, Google Poly, Microsoft Remix 3D, Sketchfab, SketchUp, TurboSquid & more. That means you can use our built-in library of thousands of 3D assets, import ready made models from online repositories like those listed previously or have a 3D modeler make something custom for you. Need something built for you? Our studio can handle all of your custom 3D modeling needs!
How long does it take to build a course?
That depends on your event objectives, the type of interactions & your agenda design. However event spaces can be created in mere minutes using templates with email invites being sent out shortly thereafter.
How hard will this be to roll out to the whole organization?
There’s nothing to install, so all your participants need is a link to access your event. You can also embed your event on a webpage or behind a single sign-on. In other words, if you had an event ready to go you could literally roll this out to the entire organization this afternoon.
Will I have to buy special equipment for my participants?
No! Our platform’s VR-Ready workflow is an “design once & deploy anywhere” solution. That means your events will work on every device and all major browsers including, but not limited to VR equipment so your participants can use whatever they have access to.
Does this support 360º videos/photos?
Absolutely! You can create dynamic multi-participant environments using 360º photos, 360º videos or even 3D models that use open 3D standards like Unity FBX, Google Poly, Microsoft Remix 3D, Sketchfab, SketchUp, TurboSquid & more.
Does it integrate with my organization's user accounts?
We support Single Sign On (SSO) integrations through a variety of protocols. Feel free to contact support once you’ve started and they can walk you through the process.
How easy will it be to get through my organization’s security audit?
We’ve been through the ringer with some of the biggest Fortune 100s so we have a pretty good idea of how to meet most security requirements. We’d be happy to jump on a call to discuss your specific needs anytime you’d like.
Can I try Moot before I buy?
Of course! <a class=”trialStart” href=”https://mootup.com?choosearoom”>Click here</a> to start your fully featured 30-day trial ABSOLUTELY FREE. No obligations, no contracts, cancel at any time, 100% risk free.
Can you build something for us?
Of course we can! Our studio is standing by to help you as much or as little as you need. Need 3D assets? No problem. Full on event design? Simple. Custom programming solutions? Our favorite. In fact, the upper tiers of our subscription options even include monthly event organizer hours from one of our certified experts to help guarantee your event success.
Are there analytics?
Yes! We use our proprietary Troph.io Gamification API to track any interaction or even every interaction with your event to gain valuable insights on your participants. Now you can show stakeholders exactly what impacts your organization and helps move the needle.
Is this GDPR compliant?
Our Hybrid Cloud security allows you to quickly link to internal documents and potentially sensitive information without worrying about unintended access or potential data breaches. That means all of your orgnization’s information stays behind your firewalls and is only pulled in at run-time to guarantee bulletproof protection.
Is this 508 compliant?
We’ve worked hard to include built-in features like closed captioning & support for non-traditional inputs like gaze tracking (VR only) or voice commands (experimental) to help meet many 508 standards. However, the truth is 3D/VR simply isn’t compatible with everything on the list (ie. screen readers for the visually impaired). Contact us at <a href=”mailto:[email protected]”>[email protected]</a> if you have a particular accessibility or inclusion concern that you’d like us to explore with you.
Does it work on low bandwidth, on-premise or offline?
The platform requires an internet connection to run. The good news is that events which don’t rely heavily on video should run just fine on basic connections such as 2G/3G which have been sufficient for our clients from Africa to Asia and many hard to reach locations all over the world.